Freddy’s Frozen Custard & Steakburgers
4675 W Charleston Blvd, Las Vegas, NV 89102
Freddy’s Frozen Custard & Steakburgers Customer Service FAILFreddy’s Frozen Custard & Steakburgers Customer Service FAIL | DaveTavres.comRecently, I’ve been seeing ads for “Freddy’s Frozen Custard & Steakburgers“, and the photos of the food looked amazing. So, I finally decided to try them out, and found the nearest location near me in Las Vegas. They close at 10pm, so I had plenty of time to get there.

I got there at 8:47pm, on a Tuesday night. There were two cars in front of me – one at the speaker box, one car behind that person, then me. It took longer than expected just to get to the speaker box, but I finally made it. It took me a minute to look over the menu and decide what I’d like to try. Then I waited for an employee to say something on the speaker. Another minute goes by. Freddy’s Frozen Custard & Steakburgers Customer Service FAIL | DaveTavres.comI figure they’re just busy, and I don’t want to be one of ‘those people’ yelling at the employees. I know they’ll eventually say something. ANOTHER minute goes by. There are now 3 cars behind me, and the cars that have ordered before me have pulled around the building. So, I finally call out, “Hello?” Nothing. I say hello a few more times. Another minute goes by. I keep saying hello. Nothing. I think… ‘Are they closed?’ They can’t be… the building lights are still on; the menu board lights are still on; the order screen is still on; an